This cancellation policy outlines the terms and conditions
governing the cancellation of services provided by
Sahni Pathology Lab, Hapur. By using our services, you agree
to adhere to the following cancellation guidelines:
1. Cancellation Requests:
Customers may request to cancel their appointments or services by
contacting Sahni Pathology Lab, Hapur through the designated
communication channels, such as phone or email. The cancellation
request should include relevant details, including the appointment
or service date, name, and contact information.
Test once performed, cannot be cancelled.
In case of sample degradation, a repeat fresh sample will be collected.
2. Cancellation Timeframe:
Cancellation requests must be made within a reasonable timeframe
prior to the scheduled appointment or service date. The helpdesk must be informed
before 12 Noon for the cancellation.
3. Cancellation Fees:
In some cases, cancellation fees may apply. These fees are
intended to cover administrative costs and potential loss of
business opportunities due to the canceled appointment. The amount
of the cancellation fee will be communicated to the customer at
the time of booking and may vary based on the service and the
proximity to the scheduled date.
4. Refunds:
Refunds for canceled appointments or services will be processed
according to Sahni Pathology Lab's refund policy.
If a refund is applicable, it will be issued using the same payment
method used for the original transaction. Please allow a reasonable
processing time for the refund to be reflected in your account.
5. Emergency and Unforeseen Circumstances:
Sahni Pathology Lab, Hapur understands that emergencies and
unforeseen circumstances may arise that lead to the need for a
cancellation at short notice. In such cases, customers are
encouraged to contact Sahni Pathology Lab, Hapur as soon as possible
to explain the situation. Sahni Pathology Lab, Hapur will exercise
discretion in considering whether to apply cancellation fees in
such cases.
6. No-Show Policy:
Failure to attend a scheduled appointment without prior notice
or cancellation may result in the assessment of a no-show fee.
The no-show fee is intended to account for the reserved time and
resources that could have been allocated to other patients.
Please note that this cancellation policy is subject to change
without prior notice. It is recommended that you review the
cancellation policy at the time of booking to ensure you are aware
of the most current terms.
By using Sahni Pathology Lab's services, you acknowledge
that you have read, understood, and agreed to this cancellation
policy. If you have any questions or concerns about this policy,
please contact us at:
0122-2313643
+91-8077419789
contact@sahnipathology.com